General Plasterboard Repairs has a quality controlled procedure in place to ensure we deliver a service which is all about the Customer. From the moment you lodge a quote request whether it’s via our Request a call back, Email, Phone or our online quote request you will be contacted within 48hours. Upon initial contact we will arrange a suitable time for one of General Plasterboard Repairs estimators and yourself to meet onsite for a consultation. Once we have accessed the damage and the initial cause of the damage we will:
- Email a fix price quote within 48hours.
- Wait for your acceptance via phone or email.
- Schedule your job on our online job management system.
- Carry out the work in a Professional and efficient manner.
- Call you upon completion of job for customer satisfaction.
- Send an Invoice for Payment.
- Send a receipt for payment.
As we are constantly looking to improve our service to our valued customers you will be provided with a customer feedback form allowing you to provide valuable information for General Plasterboard Repairs to take into consideration and to implement in future jobs.